Faq

You can book directly on our website www.hotelsverona.it by clicking on BOOK NOW.

Alternatively you can write to us on WhatsApp at +393665348917, send an email to info@hotelsverona.it or call us at +39045569400

Check-in is available from 2:00 PM.

Check-out is by 11:00 AM.

A valid credit card is required as a guarantee or payment via pay by link; if the arrival is in the late afternoon or evening, a pre-authorization is performed on the CC provided.

Yes, the reception of all our hotels is open 24 hours a day, 7 days a week.

Our breakfast buffet is served from 6:30 to 10:00 am.

If your schedule does not allow you to use the breakfast service, we will be happy to prepare a small but pleasant take away upon request.

All our Hotels have a PRIVATE UNDERGROUND GARAGE FOR A FEE at a cost of 13 Euros per night of stay. The underground garage must be booked in advance.

Alternatively, there is the possibility of parking for free in the EXTERNAL PARKINGS owned by the Hotel (not guarded) or on the public road. In our neighborhood, external public parkings are free and without time limits, but obviously we cannot guarantee their availability or safety.

No, our Hotels do not have a restaurant.

In the immediate vicinity of our hotels you can still find good alternatives for a quick lunch or dinner, while the historic center of Verona offers countless excellent solutions that our receptionists will be able to suggest to you.

Yes, small pets are welcome at HOTEL PORTA PALIO. Please let us know when booking.

The house rules require that your four-legged friend never be left alone in the room (so if you come to attend a concert or some other event where he is not allowed, perhaps it is better to leave him at home in the care of someone).

Upon your arrival at the Hotel you will be asked to sign a sheet in which you assume responsibility in case of disturbance / damage by your pet.

Yes, we offer a free same-day luggage storage service for our guests at the reception.

Yes, our hotels have a self-service laundry service costing 15 Euros, available from 8:00 to 20:00.

We provide you with detergent and you have access to the washing machine, dryer, iron and ironing board for the time necessary to complete the washing operations.

If you only need to iron a few creased items of clothing, you can use the iron and ironing board for free, but only and exclusively within the designated area.

Yes, the Hotel has a gym accessible from 8:00 to 20:00 to guests of age with suitable furniture.

Use of the gym must be booked at the Reception, where you will be asked to sign a presence sheet. This serves to control access to the fitness room and make its use more pleasant.

Yes, near our Hotels there are public transport stops that provide urban and extra-urban services (Lake Garda, Sirmione etc. etc.).

Our location allows our guests, however, to reach the historic center on foot in a short time, so it is not essential to use public transport to get around.

Our hotels are an excellent choice for those arriving in Verona by plane, whether landing at Valerio Catullo Airport, Orio al Serio Airport, or other local airports (Treviso, Venice).

Those landing at Valerio Catullo Airport can easily reach Verona Porta Nuova Station with the VERONA AIRLINK service and, from the station, reach our hotels in just a few minutes on foot.

Orio al Serio Airport and other local airports are connected by shuttle services operated by Busitalia and Flixbus, which also depart from Verona Porta Nuova Station.